Privacy Policy
Last updated: February 1, 2026
1. Introduction
OurCast ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video service. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, and password when you create an account
- Photos: Images you upload for face replacement processing
- Payment Information: Processed securely through Paddle; we do not store full payment details
- Communications: Information you provide when contacting support
2.2 Information Collected Automatically
- Device Information: Browser type, operating system, device identifiers
- Usage Data: Pages visited, features used, time spent on the Service
- Log Data: IP address, access times, referring URLs
- Cookies: Small data files stored on your device for functionality and analytics
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our Service
- Process your photos and generate personalized videos
- Process transactions and send related information
- Respond to your comments, questions, and support requests
- Send technical notices, updates, and security alerts
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
4. Photo Processing and Storage
Your photos are treated with the highest level of security and privacy:
- Photos are encrypted during transmission and storage
- Photos are used solely for generating your personalized videos
- Photos are automatically deleted after processing (typically within 30 days)
- We do not use your photos to train AI models without explicit consent
- We do not share, sell, or distribute your photos to third parties
5. Data Sharing and Disclosure
We may share your information only in the following circumstances:
- Service Providers: Third-party vendors who assist in operating our Service (e.g., payment processing, hosting)
- Legal Requirements: When required by law, court order, or governmental authority
- Protection of Rights: To protect our rights, privacy, safety, or property
- Business Transfers: In connection with any merger, acquisition, or sale of assets
6. Data Security
We implement industry-standard security measures to protect your data, including:
- SSL/TLS encryption for all data transmission
- Encrypted storage for sensitive data
- Regular security audits and assessments
- Access controls and authentication measures
- Employee training on data protection
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restrict Processing: Limit how we use your data
To exercise these rights, please contact us at privacy@ourcast.com
8. Cookies and Tracking
We use cookies and similar tracking technologies for:
- Essential Cookies: Required for basic site functionality
- Analytics Cookies: To understand how visitors use our Service
- Preference Cookies: To remember your settings and preferences
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
10. Children's Privacy
Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Uploaded photos are typically deleted within 30 days of processing.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@ourcast.com
Data Protection Officer: dpo@ourcast.com